BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Create Solutions - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Create Solutions
X-ORIGINAL-URL:https://createsolutions.co.uk
X-WR-CALDESC:Events for Create Solutions
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20250330T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20251026T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20260329T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20261025T010000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
TZNAME:BST
DTSTART:20270328T010000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
TZNAME:GMT
DTSTART:20271031T010000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260318T140000
DTEND;TZID=Europe/London:20260318T150000
DTSTAMP:20260430T050701
CREATED:20260227T170908Z
LAST-MODIFIED:20260227T172425Z
UID:12765-1773842400-1773846000@createsolutions.co.uk
SUMMARY:Upping Your Game: More Than Meets the Eye
DESCRIPTION:Vulnerability training with a difference….Are you ready to have a go? \n\nMore Than Meets the Eye is an interactive training card game that challenges you and your team to see things from a new perspective.\nUsing a clever mix of avatars\, life events\, and health conditions\, you’ll step into your customers’ shoes to explore how real-life circumstances shape their experience with your organisation.\nIn this 1-hour interactive session\, you’ll play the digital version of the game — creating realistic customer scenarios and uncovering the hidden factors that drive behaviour and vulnerability.\n\nTogether\, we’ll tackle questions like: \n\nWhat approach should we take during the conversation?\nWhat reasonable adjustments will help this customer?\nWhat challenges might they be facing?\nWhat do we need to change to improve our process?\nHow can we create better outcomes for every customer?\n\n\nDate: 18th March 2026 \nTime: 2.00pm – 3.00pm \n\n\nCost: £29 plus vat per person \n\n\nTo book: click to book or email deborah@createsolutions.co.uk \nZoom details will be sent in advance. \nBook your place
URL:https://createsolutions.co.uk/training/interactive-vulnerability-training-session-with-a-difference/
CATEGORIES:Interactive training
ATTACH;FMTTYPE=image/png:https://createsolutions.co.uk/wp-content/uploads/2026/02/MTMTE.png
ORGANIZER;CN="Create Solutions Ltd":MAILTO:mail@createsolutions.co.uk
END:VEVENT
END:VCALENDAR