The Financial Conduct Authority (FCA) has found that while life insurers provide good service to bereaved customers, they need to... read more

National Schizophrenia Awareness Day on 25 July shines a light on the everyday challenges faced by hundreds of thousands of... read more

The Consumer Duty sets high and clear standards of protection for retail customers across financial services.... read more

A comment from a client of How Create Solutions are helping them during these challenging times

We are looking forward to the upcoming annual Style in the City event, hosted by The Insurance Institute of... read more

The High Court today approved Amigo Loans Limited scheme of arrangement (the scheme) to provide redress to customers who are... read more

On Friday 10th November, we will be attending the Insurance Institute of Manchester's Annual Dinner at the Kimpton Clocktower... read more

The FCA consultation starts in Spring 2021 with the finalised rules said to be published later in 2021. For details of... read more

The Financial Conduct Authority (FCA) has today set out a range of recommendations and other potential remedies designed to give... read more

Improving culture in financial services is a continuing priority for the FCA. FCA updated article, read here…. read more