Create Solutions

Training & Compliance

The firm with a big heart who cares about its clients and the Insurance industry.

We provide specialist business, training and compliance consultancy services to firms in the Insurance industry and those regulated by the FCA. We have a passion for solving problems for our clients in a friendly, no nonsense & supportive way. Our aim is to prevent problems occurring in the first place and keep our clients updated

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Compliance Services

Click here to learn more about the wide range of Compliance services that we offer.

Consumer Duty

The new Consumer Duty brings in a fundamental change to the way we need to approach compliance with FCA regulations.

Business Improvement

We can help with independent advice & guidance to help you improve your business processes.

FCA Authorisations & Regulatory Returns

We are here to help with the complex & time consuming FCA Authorisations & Regulatory Returns.

Reviews & Audits

We can help by reviewing your compliance status & provide a straight to the point report.

Vulnerable Customers

We help our clients with VC training, policy & process reviews and free best practice sessions (amongst others) to help with the identification of and support to vulnerable customers.

Outcomes Testing

We can help with an independent review, benchmarking report & guidance for your monitoring, MI & outcomes testing.

Product Governance

We help our clients with product governance reviews, training sessions & more.


We are here to help with all of your FCA regulatory training worries.

File Checks & Call Monitoring

We can help by providing external monitoring services.


The Stockroom is an invaluable resource area of documentation that is available to clients.

It is an ever expanding archive of information, advice and assistance put together to support your business.


Training information

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Preparing your Consumer Duty Board Report by 31st July 2024 - How can the Create Solutions team help?