Treating Vulnerable Customers Fairly

20Jul20 July 2020

By cs-admin News

Today the FCA have published draft guidance to set out what firms should do to ensure vulnerable consumers are being treated fairly.

08Nov8 November 2024

On the 8th November 2024, we attended the Insurance Institute of Manchester's Annual Dinner as a Gold Sponsor. Hosted by... read more

10Jul10 July 2019

To read the article and see the report please click here…. read more

07Jan7 January 2021

25Mar25 March 2025

The Financial Conduct Authority (FCA) has launched a 5-year strategy to transform the UK's financial landscape. The strategy focuses on... read more

22Feb22 February 2024

The Consumer Duty came into force for open products and services on the 31st July 2023. The FCA welcomed the... read more

25Jan25 January 2023

After the end of the October 2022 milestone for implementation plans, the FCA requested the Consumer Duty implementation plans from... read more

12Apr12 April 2022

The FCA has now published its business plan for 2022/23 and their strategy for the next 3 years. They have taken... read more

08Apr8 April 2020

Our Business Plan sets out our main areas of focus for 2020/21. It outlines our priorities and describes our response... read more

28Mar28 March 2024

Firms must handle claims promptly and fairly, in line with their obligations under ICOBS 8.1. In this context, the FCA... read more

20Sep20 September 2023

The FCA have published papers to update on the their priorities for the Insurance market 2023-2025, the specific risks of... read more

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