About us
As our name Create Solutions implies, we are a company that is used to solving problems. We understand that insurance businesses are not all the same. The insurance market is ever changing. We have to be innovative to succeed and our business models need to change to keep ahead of the game and having the customer at the heart of the journey is the key. This also applies to us at Create Solutions. We have first-hand experience at helping firms though the regulatory maze. What our clients really do find valuable is that they have a friendly person to phone talk to who understands their business and the challenges they face.
They also receive a quick response from us to their questions or queries. No matter how simple or complex they may be. Some firms have their own internal compliance departments and benefit from our external support. Others need guiding through the whole process from authorisation to setting up their regulatory procedures, systems and controls, documentation reviews, complaint procedures and staff training. We offer a range of services from helping new firms with the FCA application process, to health checks, workshops, training and on-going compliance support and updates. We do not force a one size fits all approach on our clients.
Mike Cranny FCII
Colin Buckland ACII
Karen Shenton ACII
Malcolm Williams FCII Chartered Insurer Practitioner
Tracy Norton BA (Hons) CeMAP
Matthew Cranny Cert CII
Éilis Sweeney
Allison Belben, ACII, Diploma in Financial Planning
Martyn Lewis
Claire Ward
Deborah Leech
Our Associates
Create Health & Safety Ltd
We provide our clients with cost-effective and practical health and safety services for their workplaces.
We do it all – consultancy, implementation, management and maintenance of health and safety provisions. Our services are wide-ranging to assist and ensure that our clients’ health and safety responsibilities as employers are totally covered. We use a common sense approach to health and safety to assist employers in their understanding of the legislative requirements and to effectively manage their health and safety provisions. Our dedicated team will navigate the minefield of ever-evolving legislative and obligation so that you don’t have to, and will pass on their knowledge to you in a friendly, easy-to-understand way.
We are happy to work alongside you on a short term project or on a longer-term consultancy basis. Whatever you are looking for, chances are we’re already doing it for a business just like yours.
Contact Paul Shenton | Mobile: 07506 863857 | Email: paul@createhealthandsafety.co.uk
Objective HR
Objective HR works with organisations to align the people strategy with the business strategy; a people-focused, results driven consultancy, recognised for providing excellent service and bespoke solutions. Their team of specialist consultants pride themselves on building strong relationships and consistently delighting their clients. Their services include:
- HR Consultancy (Organisation Development, Transformation and Engagement)
- Learning & Development (L&D Strategy, Tailored programmes, Customer Service, Leadership Development)
- Recruitment Services (Financial Services recruitment projects and targeted campaigns, Permanent and Contract staff)
- Background checks, including DBS checks and IDD checks
Contact Lisa Collins | Tel: 0203 946 0770 | Email lisa.collins@objectivehr.com


Create Solutions is proud to partner with Actus and collaborate our expertise and shared values to bring a new tool to the market called Actus Oversight.
We have been instrumental in helping Actus understand the Insurance industry, particularly in relation to the Consumer Duty which has resulted in the introduction of this NEW powerful tool ACTUS Oversight. (A new Consumer Duty tool).
This NEW innovative tool is a recent addition that delivers clear, measurable benefits and is a valuable asset to include in your toolkit. It significantly reduces the administrative burden on your compliance and senior management teams, while enhancing oversight. By providing real-time insights, it enables leadership to stay informed and effectively monitor performance in delivering positive outcomes for customers.
It’s a tool that you will wonder how you ever managed without it – like a builder has a drill, spirit level and measuring tools – this is your equivalent.
For more information on how Actus can help contact them here. Or speak to Create Solutions on 0161 870 6637 and speak to Karen Shenton ACII or email Karen@createsolutions.co.uk.