Showing all 9 results
28th March 2025 | 09:30 - 12:00

Vulnerability Forum
The FCA have recently published their Vulnerability Review. Be part of our face-to-face Vulnerability forum. Come and network, examine the findings of the review, see what we can learn and share good practice.
2ndApril 2025 | 10:00 - 11:00

Mastering the FCA Code of Conduct! (Annual refresher course )
It is essential that staff understand the FCA Code of Conduct and how it applies to them. Our engaging session is designed to bring the rules to life through real-life examples and interactive discussions.
4th April 2025 | 14:00 - 15:00

Motor fleet insurance all you need to know in a nutshell
There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this essential cover is reducing. This webinar is about giving broking and insurer staff an opportunity to learn or refresh their knowledge around motor fleet insurance.
7th April 2025 | 11:00 - 12:00

Helping you engage with bereaved customers (and those who have a critical illness)
Whatever the circumstances, the death of a loved one can be heartbreaking and challenging. It impacts individuals in different ways.
9th April 2025 | 14:00 - 15:00

The FCA Vulnerability Review has landed
The FCA published their Vulnerability Review findings on the 7th March 2025. In this session, we will be taking a closer look at the content and what it means in practice for firms.
23rd April 2025 | 14:00 - 15:00

FCA Regulation – What’s in store for the next 5 years?
The FCA have launched their 5-year strategy. Come to this session and hear how it will affect firms like yours.
1st May 2025 | 13:00 - 16:00

All you need know about Insurance
This is an ideal foundation course for anyone who is new to insurance, as part of their induction or for those who haven’t had any formal training in this area, or as a refresher.
12th May 2025 | 11:00 - 12:00

Understanding Neurodiversity: To help you engage with customers
Supporting neurodivergent customers isn’t just good business, it’s an essential step towards inclusivity and fairness. It’s vital to build a team that understands and values neurodiversity, ensuring a positive experience for every customer.
22nd October 2025 | 09:00 - 12:00

All you need know about Insurance
This is an ideal foundation course for anyone who is new to insurance, as part of their induction or for those who haven’t had any formal training in this area, or as a refresher.