Showing all 11 results
28th February 2025 | 09:30 - 12:00
Consumer Duty Unplugged – Outcomes that matter
Face to face event in Manchester - A series of sessions focusing on hot regulatory topics with a big focus on delivering good outcomes to your customers. This is a taster session with limited spaces - Book today!
3rd March 2025 | 11:00 - 12:00
Helping those in Financial Difficulty
Being in a position of financial difficulty is a major cause of stress, especially when tough decisions like ‘heat or eat’ become necessary.
6th March 2025 | 12:00 - 13:00
Breaking bad habits and creating positive change
The beginning of 2025 may have had its challenges and some of us may have feelings of failure. This session will help you understand why and can also help you get back on track
7th March 2025 | 12:00 - 13:00
Highly topical – how liability rates will significantly fall in 2025 due to the recent Ogden rate reduction
The Ogden rate will mean a happy new year for insurers. Will they be passing their savings onto their policyholders? Well that will depend on how well brokers understand Ogden.
13th March 2024 | 10:00 - 11:15
Consumer Duty – having your “Ducks in a Row” and staying on track!
The Consumer Duty has been in play now for some time and firms will be coming up to the anniversary of producing their Consumer Duty Board Reports ready for approval and challenged by the board in the next few months. Be prepared!
2ndApril 2025 | 10:00 - 11:00
Mastering the FCA Code of Conduct! (Annual refresher course )
Our engaging session is designed to bring the rules to life through real-life examples and interactive discussions.
4th April 2025 | 14:00 - 15:00
Motor fleet insurance all you need to know in a nutshell
There are less and less insurance staff specialising in motor fleet insurance meaning that the knowledge of this essential cover is reducing. This webinar is about giving broking and insurer staff an opportunity to learn or refresh their knowledge around motor fleet insurance.
7th April 2025 | 11:00 - 12:00
Helping you engage with bereaved customers (and those who have a critical illness)
Whatever the circumstances, the death of a loved one can be heartbreaking and challenging. It impacts individuals in different ways.
1st May 2025 | 13:00 - 16:00
All you need know about Insurance
This is an ideal foundation course for anyone who is new to insurance, as part of their induction or for those who haven’t had any formal training in this area, or as a refresher.
12th May 2025 | 11:00 - 12:00
Understanding Neurodiversity: To help you engage with customers
Supporting neurodivergent customers isn’t just good business, it’s an essential step towards inclusivity and fairness. It’s vital to build a team that understands and values neurodiversity, ensuring a positive experience for every customer.
22nd October 2025 | 09:00 - 12:00
All you need know about Insurance
This is an ideal foundation course for anyone who is new to insurance, as part of their induction or for those who haven’t had any formal training in this area, or as a refresher.
