Compliance Academy: Making Compliant Sales
This session covers the various ICOBS requirements, the important concepts in Insurance Distribution, what to look for in creating or reviewing your Sales Process, and writing and checking your Financial Promotions. It also covers the practical application of the Consumer Duty: Consumer Understanding Outcome.
We will look at where the FCA’s focus is, learn some lessons, and share best practice.
It is ideal for those who are new to the Compliance role or are wanting to refresh or increase their knowledge and understanding of this topic with the very latest information.
During the session we will discuss and explore the following topics:
- Simplifying your Documentation
- Everything the customer needs to know
- Sales Monitoring and why it is essential
- Consumers and Commercial Customers – Insurance law and how to explain information disclosure
- How to explain Advised & Non-Advised Sales
- Demands & Needs
- Conflicts of Interest disclosures
- Premium Finance – all the information to provide to the customer
- Completing the Sale
- Product Specific Rules of ICOBS, including the Consumer Renewal Rules and many others
- Add-ons
- Financial Promotions
- The Consumer Understanding Outcome under the Consumer Duty
Date: 17th June 2026
Time: 10:00am – 12:00pm (including breaks)
Cost: £325 plus vat per person
Read More: Making Compliant Sales
To book: click to book or email deborah@createsolutions.co.uk
Zoom details will be sent in advance.