22Apr
Supporting Bereaved Customers – 25th May 2022 (2-4pm)
This is an essential course for those on the frontline dealing with customers. It is also ideal for Vulnerable Customer... read more
13Apr
Cybercrime 2022
We are bringing this important free Bitesize session to our clients on the topic of Cyber Crime. Against a backdrop of... read more
12Apr
A look at the FCA’s Business Plan 2022/23 and their strategy for the next 3 years
The FCA has now published its business plan for 2022/23 and their strategy for the next 3 years. They have taken... read more
12Apr
Financial awareness – a plain English overview for all insurance staff on how to understand clients’ accounts
We are delighted to have Alan Chandler present our next Insurance Infusion session on 20th May 2022 3-4pm. This is... read more
01Apr
Financial Ombudsman Service Award Limit Increase 1st April 2022
Following the FCA’s policy statement PS19/8 the FCA confirmed the annual increase in award limits in 2019. The next change... read more