We are delighted to have Alan Chandler present our next Insurance Infusion session on Thursday 25th May 2023 (4-5pm) This is FREE of charge to our clients. Commercial Property insurance dealing with under insurance. It is estimated that at least 80% of policies have incorrect sums insured! This presentation looks at the...
Just because we know what we mean, doesn’t mean our Customers do. The FCA Consumer Duty requires us to help Customer’s understanding. This is not just our documents, Emails, telephone calls, websites and terms and conditions. Writing simple documents is a skill we all need to learn. Let an expert...
We are delighted to have Alan Chandler present our next Insurance Infusion session on Friday 14th April 2023 (3-4pm) This is FREE of charge to our clients. The problems of under insurance in Personal Lines insurance products This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK,...
The Financial Conduct Authority (FCA) has today set out a range of recommendations and other potential remedies designed to give leaseholders greater protections from high prices and ensure the buildings insurance market operates better for leaseholders. To read the full press release click here... To read the FCA Report on insurance...
The FCA has written to firms to lay out their Product Governance and Fair Value expectations and actions (manufacturers and distributors) following a multi-firm-review ahead of the 30 September 2022 deadline for fair value assessments. ****The letters were both written on 29 July: The FCA expressed its dismay to insurance manufacturers for...
Create Solutions are delighted to offer this FREE 1-hour Bitesize session for our clients on the topic of Assessing the Competence of your staff. FCA see having competent staff as a cornerstone of firms delivering good outcomes for consumers. As such, the subject has its own part of the FCA Handbook,...
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may also find it useful to include as part of their induction programmes. This two-hour on-line training session will provide a practical look into the various sections of a typical commercial...
This two-hour webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover. Most Commercial insurances...
This is our third wellbeing session. You can see we are more than a firm offering compliance support and training. Staff wellbeing is important, and these FREE sessions are aimed at helping our clients and their staff. They are free, so grab them. Some firms may want to incorporate these...
Create Solutions are delighted to offer this 1.5 hour (max) Booster session for Senior Managers on 8th July 2022. If something goes badly wrong at your firm, you may be held personally responsible by the FCA. (Unless that is you can prove you took “Reasonable Steps” to avoid the failure). All Senior...
