The FCA published their Business Plan for 2024-25 which sets out their ambitious programme of work for the final year of their current strategy. Over the last two years, the FCA say they have responded to challenges such as higher interest rates and inflation, increased global financial risks and...
Next month, our very own Karen Shenton will be taking part in a Wing Walk. She will be taking to the sky on the top wing of a Boeing Stearman biplane at 135mph, at a Yorkshire airfield, raising money for the charity Mummy's Star. Mummy’s Star is the only charity in...
Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability. The FCA will conduct a review into how firms are acting to understand and respond to the needs of customers in vulnerable circumstances, and share their findings by the end of...
The Consumer Duty came into force for open products and services on the 31st July 2023. The FCA welcomed the improvements made by many firms to deliver better outcomes for their customers. However, some firms are lagging behind. Under the Duty, firms must act to deliver good outcomes for retail customers....
A cornerstone of the Consumer Duty is the annual requirement for the Board (or equivalent governing body) to review and approve the firm’s report on retail customer outcomes. It’s an opportunity for firms explain how their efforts are contributing to better customer outcomes, report on the actions they’ve taken to...
During our recent Annual Workshop in December, we heard from David Cain, Founder and Managing Director from Prevention Through Connection Ltd. For those who were not in attendance, here are just some of the thoughts that he conveyed on the day for a better 2024. To truly be your best self...
UPDATE We have been informed that Karen’s upcoming Wingwalk has now been rearranged for 26th April 2024. She will be taking to the sky on the top wing of a Boeing Stearman biplane at 135mph, at a Yorkshire airfield. Mummy’s Star is the only charity in the UK and Ireland dedicated to...
Following our recent face to face workshop on the 1st December 2023 in Manchester, we are holding a Bitesize session: FCA focus 2024 and preparing for the Consumer Duty Board Report, for our clients who were unable to attend. This session will look at some of the highlights we covered, including: ...
UPDATE We have been informed that Karen's upcoming Wingwalk will need to be postposed. The weather has been monitored for later this week and unfortunately due to the winds forecast and a wind chill calculation of -9 degrees, the results are not within the safe limits for Wingwalking. Thank you for everyone's...
On the 7th December, we are visiting The Bread and Butter charity to find out about all the good work they do and see how we can get involved, as we will be working with them more in 2024. The charity's mission is to unleash the power of food and ignite...
