Monday 19th September 2022
15Sep
04Aug
We came, we saw, we conquered…! Tough Mudder 2022!
Create Solutions got physical on 31st July, the team worked together and completed the 10k Tough Mudder event in Skipton. …It was definitely no walk in the park! The team tackled 20 challenging obstacles over a 10k course; known as the world’s best obstacle course & mud run. Most of the individual...
03Aug
FCA confirms new rules to improve oversight of Appointed Representatives (PS22/11)
The FCA has published their policy statement on Improving the AR Regime (PS22/11) giving firms a 4 month window to implement the requirements. The key outcomes the FCA are seeking: Principals understand their responsibilities in relation to ARs, have stronger and better oversight of, and take more effective responsibility for, their...
27Jul
The FCA has confirmed its plans to bring in a new Consumer Duty; FG22/5 Final non-Handbook Guidance for firms on the Consumer Duty is released
The Duty will include requirements for firms to: end rip-off charges and fees make it as easy to switch or cancel products as it was to take them out in the first place provide helpful and accessible customer support, not making people wait so long for an answer...
01Apr
Financial Ombudsman Service Award Limit Increase 1st April 2022
Following the FCA’s policy statement PS19/8 the FCA confirmed the annual increase in award limits in 2019. The next change to Financial Ombudsman service (FOS) award limits will be implemented on 1st April 2022. Please click the link here for the full article
24Mar
Operational and cyber resilience following the Russian invasion of Ukraine
on 24 March the FCA set out the points that you should consider regarding your firm's operational and cyber resilience following Russia’s invasion of Ukraine.. Click link for full article....
01Mar
FCA launches claims management companies fees cap
From 1 March claims management companies will have new restrictions to comply with to prevent excessive fees being charged to consumers owed compensation from financial services firms. Click link for full article....
24Feb
New financial sanctions measures in relation to Russia
On 22 February the UK announced a tranche of sanctions on Russia and further measures were announced on 24 February. Please see the full article to understand the FCA's expectation for firms to have established systems and controls to counter the risk that might be used to further financial crime...
03Nov
Create Solutions webinar for the The Insurance Institute of Leeds & Harrogate: General insurance pricing practices market study – what you need to know
Today, Adrian Golifer presented a webinar for The Insurance Institute of Leeds.
Harrogate Webinar: General insurance pricing practices market study – what you need to know
What you need to know about the FCA’s package of remedies to make insurance markets work well for all consumers. Firms have made great progress in...
11Oct
Upping our game – Free Vulnerability best practice session 29th Oct 2021 – Our topic is Vulnerability Policy – Book now
Following the success of our recent Vulnerability focus events, we are pleased to announce the seventh of these FREE sessions for our clients. Our topic for this session is Vulnerability Policy Full details of the session is to follow... Cost: Free (for Create Solutions clients) Time: To be confirmed Date: 29th October 2021 To book: please...
