2022 – Page 3 – Create Solutions

29Jul29 July 2022

FCA writes to firms on Product Governance and Fair Value expectations and actions ahead of the 30 September 2022 deadline for fair value assessments.

The FCA has written to firms to lay out their Product Governance and Fair Value expectations and actions (manufacturers and distributors) following a multi-firm-review ahead of the 30 September 2022 deadline for fair value assessments. ****The letters were both written on 29 July: The FCA expressed its dismay to insurance manufacturers for...

By ClaireCourses, News0 Comments

27Jul27 July 2022

The FCA has confirmed its plans to bring in a new Consumer Duty; FG22/5 Final non-Handbook Guidance for firms on the Consumer Duty is released

The Duty will include requirements for firms to: end rip-off charges and fees make it as easy to switch or cancel products as it was to take them out in the first place provide helpful and accessible customer support, not making people wait so long for an answer...

By E_Create_123News0 Comments

15Jul15 July 2022

Bitesize session – Assessing the Competence of your staff – 18th August 2022 (10-11am)

Create Solutions are delighted to offer this FREE 1-hour Bitesize session for our clients on the topic of Assessing the Competence of your staff. FCA see having competent staff as a cornerstone of firms delivering good outcomes for consumers. As such, the subject has its own part of the FCA Handbook,...

By ClaireCourses, News0 Comments

05Jul5 July 2022

An introductory overview of Commercial Package Insurance – 22nd September 2022

Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may also find it useful to include as part of their induction programmes. This two-hour on-line training session will provide a practical look into the various sections of a typical commercial...

By ClaireCourses, News0 Comments

05Jul5 July 2022

An introductory overview of Commercial Package Insurance 22nd September 2022

This two-hour webinar will provide a practical look into the various sections of a typical commercial package insurance policy, what is covered and what protection a commercial customer actually obtains, so that brokers, underwriters and claims staff alike can be confident when explaining the different sections of cover. Most Commercial insurances...

By ClaireCourses0 Comments

30Jun30 June 2022

Staying Grounded – 29th July 2022 12-1pm

This is our third wellbeing session. You can see we are more than a firm offering compliance support and training. Staff wellbeing is important, and these FREE sessions are aimed at helping our clients and their staff. They are free, so grab them. Some firms may want to incorporate these...

By ClaireCourses0 Comments

09Jun9 June 2022

Senior Managers – Protect yourself if it all goes wrong

Create Solutions are delighted to offer this 1.5 hour (max) Booster session for Senior Managers on 8th July 2022. If something goes badly wrong at your firm, you may be held personally responsible by the FCA. (Unless that is you can prove you took “Reasonable Steps” to avoid the failure). All Senior...

By ClaireCourses, News0 Comments

09Jun9 June 2022

Emotional Eating – 30th June 2022 12-1pm

This is our second wellbeing session. We are putting on these FREE sessions for our clients. Some firms may want to incorporate these sessions into their overarching staff wellbeing strategy. Recently we looked at Staying Focussed and our June 2022 session is going to be on the topic of Emotional Eating....

By ClaireCourses, News0 Comments

31May31 May 2022

FCA strengthens consumer protection by speeding up removal of firms that do not use their regulatory permission

Businesses required to prove they are carrying out the regulated activities they are permitted to or face losing this permission Failure to take action following two warnings will lead to cancellation of regulatory permission 28 days after the first warning New powers support FCA’s ‘

By ClaireNews0 Comments