On the 8th November 2024, we attended the Insurance Institute of Manchester's Annual Dinner as a Gold Sponsor. Hosted by Stacey Sheridan, the current President for the IIM. We thoroughly enjoyed the evening that consisted evening of entertainment, a three course dinner and plenty of laughs with the after dinner comedian....
The FCA has fined Volkswagen Financial Services (UK) Limited (Volkswagen Finance) £5,397,600 for failing to treat its customers in financial difficulty fairly. Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings. View here for more information
On the 24th October, we travelled to Belfast to attend The Insurance Institute of Norther Ireland Masterclass 2024-25. Our very own Adrian Golifer hosted a fascinating and informative session on the regulatory considerations for vulnerable customers. This was followed by an inspirational session from Maeve Monaghan on the award-winning work of...
On the 15th October, we attended The Broker Investment Group Conference 2024, held at the Belfry Hotel. It was a fantastic opportunity to meet with existing clients, make new connections and about the groups successful growth. We look forward to next years conference!
Click to read the publication: https://www.fca.org.uk/publication/thematic-reviews/tr24-2.pdf
The FCA are asking for comments on this discussion paper (DP) by 16th September 2024 DP24/1: Regulation of commercial and bespoke insurance business (fca.org.uk)
A BIG THANK YOU for supporting Karen Shenton on her recent charity Wing Walk for Mummy's Star. "Well... 4th time lucky! What an amazing experience – I finally completed the wing walk on 21st June and it was worth the wait. The 1940’s plane, the pilot and the weather were all...
Our very own Adrian Golifer features in the recent Chartered Insurance Institute's June/July Journal. Along with Mark Wells (Co-Chair, LINK up-North), they discuss how insurance professionals can enhance inclusion via external and internal networks. The ‘social’ aspect of ESG, particularly EDI, is vital for the insurance industry’s growth and success. By...
Firms must regularly monitor the outcomes retail customers receive to identify whether they are meeting their obligations under the Consumer Duty. Under the Consumer Duty firms must regularly assess, test, understand and evidence the outcomes their customers are receiving. Without this, it will be impossible for firms to know that they...
The Consumer Duty sets a higher standard of consumer protection in financial services. It came into force on 31 July 2023 for new and existing products, and will apply to closed products and services from 31 July 2024. The FCA are livestreaming an event on 31 July 2024 to mark these...
