This session explores the growing risk of Underinsurance in Commercial Property Insurance. Learn how inflation, valuation issues and broker responsibilities impact clients and how to avoid costly underinsurance traps.
Our incredibly popular course 'All you need to know about Insurance' has been running for over 17 years and hundreds of people from our industry have benefited from attending, by gaining some basic but wide and varied knowledge about insurance and the industry to help them in their roles. It is ideal for those who want to step onto the qualifications ladder!
Are you ready for the biggest change to FCA conduct rules in a decade? The FCA has gone ahead with its plans to extend regulation to cover bad behaviour, even when it occurs outside the workplace. The new rules come into force in September. This is not just a rule change; it is a cultural shift. Serious misbehavior such as bullying at work, may now go on a persons record and be reportable to the FCA. The new rules also catch some behaviour outside the office.
In this 1-hour interactive session we will play the interactive digital game, creating a variety of customer scenarios and personal circumstances that your customers may realistically be facing.
Join our Regulatory Bitesize Session explaining the new FCA CCR009 Consumer Credit Return on RegData. We'll walk through who needs to submit, key deadlines and what information the FCA requires so you can prepare your data and stay compliant.
Small steps really do make a big impact. This interactive session provides practical strategies to support workplace wellbeing, strengthen resilience and create a healthier, more supportive organisational culture.
In this 1-hour training session, we will share practical insights into how mental health and addiction influence customer behaviour, together with how to identify potential vulnerability and adapt your approach to provide the right support at the right time.
Weak customer understanding can lead to mis-selling, complaints and possible regulatory scrutiny. The FCA expects firms to design, test and evidence that customers genuinely understand your products and communications.