Upping Your Game: More Than Meets the Eye
In this 1-hour interactive session we will play the interactive digital game, creating a variety of customer scenarios and personal circumstances that your customers may realistically be facing.
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Bitesize Session: New FCA Consumer Credit Return now on RegData (CCR0009)
Join our Regulatory Bitesize Session explaining the new FCA CCR009 Consumer Credit Return on RegData. We'll walk through who needs to submit, key deadlines and what information the FCA requires so you can prepare your data and stay compliant.
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Wellbeing: Prioritising Mental Health in the Workplace, Small Steps, Big Impact
Small steps really do make a big impact. This interactive session provides practical strategies to support workplace wellbeing, strengthen resilience and create a healthier, more supportive organisational culture.
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Mini VC Toolkit: How do Mental Health & Addiction impact Vulnerability
In this 1-hour training session, we will share practical insights into how mental health and addiction influence customer behaviour, together with how to identify potential vulnerability and adapt your approach to provide the right support at the right time.
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Bitesize Session: Consumer Duty: ‘Consumer Understanding’ Getting Serious!
Weak customer understanding can lead to mis-selling, complaints and possible regulatory scrutiny. The FCA expects firms to design, test and evidence that customers genuinely understand your products and communications.
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Bitesize Session: Demonstrating Good Consumer Outcomes
A practical Regulatory Bitesize Session designed to help firms demonstrate good consumer outcomes, meet FCA expectations and strengthen their Consumer Duty approach.
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NEW! CPR for Your Business: Culture. Purpose. Results
CPR for Your Business is a practical leadership programme designed for regulated firms. Explore culture, purpose and results. Strengthen organisational wellbeing and enhance customer outcomes under Consumer Duty.
