8th November 2024 | 13:30 to 16:30

All you need to know about Insurance

All you need to know about Insurance

This is an ideal foundation course for anyone who is new to insurance, as part of their induction or for those who haven’t had any formal training in this area, or as a refresher. It is an ideal opportunity to invest in your staff, refresh their knowledge and remind them what an important, valuable, and interesting industry we work in.

£79.00 Plus Vat

Consumer Duty Board Report – Guidance and Template

Consumer Duty Board Report – Guidance and Template

£150.00 Plus Vat

17th October 2024 | 10:00 to 11:00

Don’t let red tape hold you back

Don’t let red tape hold you back

In this session, we will explore the regulatory requirements in the industry!

£39.00 Plus Vat

25th October 2024 | 12:00 to 13:00

Menopause Uncovered: Menopause and the Modern Workplace

Menopause Uncovered: Menopause and the Modern Workplace

Who would benefit from attending? The session is for all employees, HR staff, Directors, Managers, Team Leaders and Employers who want to learn more about the menopause and the impact it can have in personal life and in the workplace.

£19.00 Plus Vat

8th November 2024 | 10:00 to 11:00

The Cancellation Process – A look at how we can improve things for the customer

The Cancellation Process – A look at how we can improve things for the customer

A look at how we can improve things for the customer.

£39.00 Plus Vat

18th October 2024 | 14:00 to 15:00

Under pressure “Not enough hours in the day”

Under pressure “Not enough hours in the day”

Mini Vulnerability Toolkit Workshop – Under pressure “Not enough hours in the day”

£29.00 Plus Vat

5th November 2024 | 14:00 to 15:00

Vulnerable Complainants & Root Cause Analysis

Vulnerable Complainants & Root Cause Analysis

Our Toolkit Sessions aimed at Frontline Staff and Management. A practical, confidence building toolkit session with useful takeaways.

£29.00 Plus Vat