News
Proud Sponsors of SITC 2024!
We are looking forward to the upcoming annual Style in the City event, hosted by The Insurance Institute of Manchester. It will take place on Friday 28th June 2024 at The Midland Hotel in Manchester. The fashion show is 90's themed where we will be transferred back to the decade...
Insurance Charities Awareness Week 2024
We are supporting The Insurance Charities Awareness Week. Who are The Insurance Charities? The only charity for the UK and Irish insurance industry, providing support for current and former insurance employees and their dependants since 1902. Last year we awarded over £1.4 million to support insurance people in need. The Charity can help...
Winging it! One month to go: 21st June (NEW DATE!)
Unfortunately, the previous date in April was cancelled due to unsuitable weather. Next month on the 21st June, Karen Shenton will be taking part in a Wing Walk. She will be taking to the sky on the top wing of a Boeing Stearman biplane at 135mph, at a Yorkshire airfield,...
Run Adrian Run!
Congratulations to our very own Adrian Golifer who completed the McLarens BIBA 2024 5K run in aid of the Alzheimer's Society. Adrian and the team have raised an amazing £165. There is still time to raise more for this wonderful charity
BIBA Conference 2024
This year's BIBA conference is taking part on the 15th and 16th May in Manchester. We will be meeting clients and associates at the Midland Hotel, talking everything compliance and training, especially the launch of our new courses; Compliance Academy and SMCR Bootcamp. We will also be discussing where you can...
FCA publishes findings of multi-firm review into insurers valuation of vehicles
Firms must handle claims promptly and fairly, in line with their obligations under ICOBS 8.1. In this context, the FCA expect firms’ processes for valuing vehicles to identify a fair estimate of their market value. The FCA recently undertook a review after seeing evidence that some consumers are being offered settlement...
Winging it! One month to go: 26th April
Next month, our very own Karen Shenton will be taking part in a Wing Walk. She will be taking to the sky on the top wing of a Boeing Stearman biplane at 135mph, at a Yorkshire airfield, raising money for the charity Mummy's Star. Mummy’s Star is the only charity in...
FCA: Review of firms’ treatment of vulnerable customers
Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability. The FCA will conduct a review into how firms are acting to understand and respond to the needs of customers in vulnerable circumstances, and share their findings by the end of...
FCA: Consumer Duty implementation: good practice and areas for improvement
The Consumer Duty came into force for open products and services on the 31st July 2023. The FCA welcomed the improvements made by many firms to deliver better outcomes for their customers. However, some firms are lagging behind. Under the Duty, firms must act to deliver good outcomes for retail customers....
Top Tips for a better 2024!
During our recent Annual Workshop in December, we heard from David Cain, Founder and Managing Director from Prevention Through Connection Ltd. For those who were not in attendance, here are just some of the thoughts that he conveyed on the day for a better 2024. To truly be your best self...
Winging it! NEW DATE!
UPDATE We have been informed that Karen’s upcoming Wingwalk has now been rearranged for 26th April 2024. She will be taking to the sky on the top wing of a Boeing Stearman biplane at 135mph, at a Yorkshire airfield. Mummy’s Star is the only charity in the UK and Ireland dedicated to...
Bitesize session arranged after Annual Workshop
Following our recent face to face workshop on the 1st December 2023 in Manchester, we are holding a Bitesize session: FCA focus 2024 and preparing for the Consumer Duty Board Report, for our clients who were unable to attend. This session will look at some of the highlights we covered, including: ...
