FCA issue their Thematic Review TR24/2 – Product Oversight and Governance – General Insurance and Pure protection

  This webinar This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, will provide a plain... read more

Training Survey February 2022 Charity Prize Draw Free entry for this Charity Prize Draw is limited to completing the following... read more

   This is our fourth wellbeing session.   You can see we are more than a firm offering compliance support and training.... read more

  Active listening is one of the most useful tools to use especially in challenging conversations. In this presentation we will... read more

Key considerations in implementing a possible motor finance consumer redress scheme. FCA state; We're setting out some of the things... read more

The past few years has certainly focussed our minds on those in society that are vulnerable and how we can... read more

  Just because we know what we mean, doesn’t mean our Customers do. The FCA Consumer Duty requires us to help... read more

The Insurance Institute of Manchester is happy to announce that their next webinar will focus on the important topic of... read more

  The Bank of England raised interest rates recently and has warned the UK is heading for its longest recession since... read more

  A cornerstone of the Consumer Duty is the annual requirement for the Board (or equivalent governing body) to review and... read more