Yearly Archives - 2023

Winging it! NEW DATE!

UPDATE  We have been informed that Karen’s upcoming Wingwalk has now been rearranged for 26th April 2024. She will be taking to the sky on the top wing of a Boeing Stearman biplane at 135mph, at a Yorkshire airfield. Mummy’s Star is the only charity in the UK and Ireland dedicated to...

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Bitesize session arranged after Annual Workshop

Following our recent face to face workshop on the 1st December 2023 in Manchester, we are holding a Bitesize session: FCA focus 2024 and preparing for the Consumer Duty Board Report, for our clients who were unable to attend.  This session will look at some of the highlights we covered, including: ...

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Winging it! Postponed

UPDATE  We have been informed that Karen's upcoming Wingwalk will need to be postposed. The weather has been monitored for later this week and unfortunately due to the winds forecast and a wind chill calculation of -9 degrees, the results are not within the safe limits for Wingwalking. Thank you for everyone's...

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Proud Sponsors of the IIM Annual Dinner 2023

On Friday 10th November, we will be attending the Insurance Institute of Manchester's Annual Dinner at the Kimpton Clocktower Hotel, along with President Sandra McDonald, Cert CII. We look forward to meeting with colleagues, friends and associates for a packed evening, filled with glamorous entertainment performances, a three course dinner...

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Supporting Customers Facing Financial Difficulty article by Helen Pettifer

Household budgets are stretched and a growing number of customers face financial difficulties. Your firm is obliged to act in the customer’s best interests and to deliver good outcomes for those experiencing financial difficulties. How does that work in practice?

Identifying Financially Vulnerable Customers

The first challenge is identifying financially vulnerable customers....

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Exciting news... You can now book your training online!

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