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FCA supports firms through the transition to implementing the Consumer Duty

As firms continue to get ready for the implementation of the Consumer Duty, the FCA is supporting firms through the transition with a programme of engagement, which includes setting out in letters the expectations of the Duty and arranging a series of regional in-person events for specific groups of small and medium-sized firms.

 

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FCA to consult on extending the time Car Finance firms have to handle Commission Complaints

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