The FCA has fined Volkswagen Financial Services (UK) Limited (Volkswagen Finance) £5,397,600 for failing to treat its customers in financial difficulty fairly. Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings.
Firms must regularly monitor the outcomes retail customers receive to identify whether they are meeting their obligations under the Consumer... read more
Click the link below for further details… https://www.fca.org.uk/publications/consultation-papers/cp21-13-new-consumer-duty read more
Today was meant to be Brit security biz Sophos’s last day on the London Stock Exchange following its read more
See click the link below… https://www.fca.org.uk/news/statements/workplace-arrangements-work-related-travel read more
The Manchester Insurance Institute is excited to announce that they would like to challenge members and non-members in travelling the... read more
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may... read more
Today the FCA have published draft guidance to set out what firms should do to ensure vulnerable consumers are... read more
The FCA has published their policy statement on Improving the AR Regime (PS22/11) giving firms a 4 month window to... read more
