Our incredibly popular course ‘All you need to know about Insurance’ has been running for over 15 years and hundreds of people from our industry have benefited from attending, by gaining some basic, but wide and varied knowledge about insurance, and the industry to help them in their roles. It is ideal for those to step onto the qualifications ladder!

This is an ideal foundation course for anyone who is new to insurance, as part of their induction or for those who haven’t had any formal training in this area, or as a refresher.

It is an ideal opportunity to invest in your staff, refresh their knowledge and remind them what an important, valuable, and interesting industry we work in.

Here’s what we will cover:

• What is Insurance and why we have it?
• The Insurance Market and the changing face of our industry
• How insurance works
• The insurance principles
• The different types of insurance – you will be amazed at what can be insured!
• How insurance is transacted
• A brief look at Underwriting and Claims practices
• A brief introduction to how we are regulated, an overview of the FCA’s Code of Conduct, Vulnerable Customers and Consumer Duty.
• What they don’t tell you in the text books!

Our Trainer:

Alan Chandler is a very experienced, professional and engaging trainer who has trained 1000’s of people on insurance technical topics and exams subjects. Alan is very passionate about his work and makes insurance interesting.

The session will be for 3 hours (and will include a few breaks for you to recharge your coffee cup & will include a few comfort breaks).

At the end of the course delegates will receive a certificate of attendance for their training and development files

The cost of the session is just £79 plus vat.

To book: email Deborah@createsolutions.co.uk. Zoom details will be sent in advance of the session.