Following the FCA’s policy statement PS19/8 the FCA confirmed the annual increase in award limits in 2019. The next change to Financial Ombudsman service (FOS) award limits will be implemented on 1st April 2022. Please click the link here for the full article
Firms must handle claims promptly and fairly, in line with their obligations under ICOBS 8.1. In this context, the FCA... read more
Today the FCA have published draft guidance to set out what firms should do to ensure vulnerable consumers are... read more
Following our recent face to face workshop on the 1st December 2023 in Manchester, we are holding a Bitesize session:... read more
Today the FCA have published guidance on our framework to help financial services firms ensure they have adequate financial resources... read more
Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference. Read full article here…. read more
Please click the link for further information... https://www.fca.org.uk/firms/remote-hybrid-working-expectations#webform-submission-page-feedback-form-node-87661-add-form read more
In our crazy, scheduled worlds, we rarely take the time to slow down and reflect on how fortunate we are…... read more
Our very own Adrian Golifer features in the recent Chartered Insurance Institute's June/July Journal. Along with Mark Wells (Co-Chair, LINK... read more
