FCA release Dear CEO letter 29th September 2022
The latest Dear CEO letter dated 29th September entitled ‘Our expectations on cost of living and insurance’
The latest Dear CEO letter dated 29th September entitled ‘Our expectations on cost of living and insurance’
Since the FCA published its first consultation paper in May 2021 (CP21/13), it has revised some of its proposals and... read more
Just because we know what we mean, doesn’t mean our Customers do. The FCA Consumer Duty requires us to help... read more
Click to read the publication: https://www.fca.org.uk/publication/thematic-reviews/tr24-2.pdf read more
This webinar is aimed at senior leaders, team leaders and other individuals looking after teams, as well as those in... read more
Published 1st June 2023 Speech by Therese Chambers, Joint Executive Director of Enforcement and Market Oversight at the FCA, delivered at... read more
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may... read more
Bitesize session - FCA Consumer Duty series Time: 10am - 11.15am Date: 13th June 2023 A key part of the FCA’s Consumer... read more
Presented by Alan Chandler, one of the UK's most popular insurance presenters. Alan will take this opportunity to run through... read more
We are delighted to have Alan Chandler present our next Insurance Infusion session on 23rd November 3.30-4.30pm This is FREE... read more
Active listening is one of the most useful tools to use especially in challenging conversations. In this presentation we will... read more
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