Your Essential Guide (PART TWO) to developing Outcome Testing – 13th June 10.00-11.15am
Bitesize session - FCA Consumer Duty series Time: 10am - 11.15am Date: 13th June 2023 A key part of the FCA’s Consumer Duty (‘the Duty’) requires firms to assess, test, understand and evidence the outcomes their customers are receiving. Firms will also need to identify where customers or groups of customers are...
