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CII create Product Simplification course

Want to achieve improved customer outcomes? 

The Chartered Insurance Institute has collaborated with Lloyd’s and the Lloyd’s Market Association to create two introductory-level courses on Product Simplification. The courses introduce the use of Design Thinking as a framework and are designed to help you revise your approaches to product design, sales and distribution to achieve improved customer outcomes.

Key features:

  • 1 hour study time
  • 1 hour of CPD accreditation
  • Courses delivered via online module
  • A certificate will be available to download after successful completion of the course

Click to the CII website here to find out more about what the course entails and how to enrol.

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