Treating Vulnerable Customers Fairly

Find out how the FCA are seeking legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis and...

  Businesses required to prove they are carrying out the regulated activities they are permitted to or face losing this... read more

FCA seeks legal clarity on business interruption insurance alongside package of measures to help consumers and small businesses https://www.fca.org.uk/news/press-releases/fca-seeks-legal-clarity-business-interruption-insurance read more

Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference. Read full article here…. read more

During our recent Annual Workshop in December, we heard from David Cain, Founder and Managing Director from Prevention Through Connection... read more

We are delighted to have Alan Chandler present our next Insurance Infusion session on Friday 14th April 2023 (3-4pm)  This... read more

  From 1 January insurers will be banned from quoting customers a higher price for renewing their home or motor insurance... read more

This year's BIBA conference is taking part on the 15th and 16th May in Manchester. We will be meeting clients and... read more

We are looking forward to the upcoming annual Style in the City event, hosted by The Insurance Institute of... read more

Speech by Jonathan Davidson of the FCA  “Acting flexibly and treating customers fairly in the face of a pandemic” https://www.fca.org.uk/news/speeches/acting-flexibly-treating-customers-fairly-pandemic read more