Treating Vulnerable Customers Fairly

See link https://www.fca.org.uk/news/speeches/why-diversity-and-inclusion-are-regulatory-issues Create Solutions will be holding a webinar for our clients on this topic on the 14th May... read more

We are excited to work in conjunction with Eleven Network to bring you a series of events which are relevant... read more

Want to achieve improved customer outcomes? 

The Consumer Duty sets high and clear standards of protection for retail customers across financial services.... read more

The FCA has fined Volkswagen Financial Services (UK) Limited (Volkswagen Finance) £5,397,600 for failing to treat its customers in financial... read more

The FCA consultation starts in Spring 2021 with the finalised rules said to be published later in 2021. For details of... read more

During our recent Annual Workshop in December, we heard from David Cain, Founder and Managing Director from Prevention Through Connection... read more

The FCA has published their policy statement on Improving the AR Regime (PS22/11) giving firms a 4 month window to... read more

  on 24 March the FCA set out the points that you should consider regarding your firm's operational and cyber resilience... read more

  Businesses required to prove they are carrying out the regulated activities they are permitted to or face losing this... read more