20Jul
Treating Vulnerable Customers Fairly
Today the FCA have published draft guidance to set out what firms should do to ensure vulnerable consumers are being treated fairly.
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31May
Supporting Mummy’s Star
Mummy’s Star is the only charity in the UK and Ireland dedicated to women and birthing people diagnosed with cancer... read more
11Dec
FCA update: Consumer Duty Board Reports: good practice and areas for improvement
The Consumer Duty sets high and clear standards of protection for retail customers across financial services.... read more
31Oct
Charity Fire Walk for We Love MCR
Our very own Adrian Golifer and other brave volunteers from the The Insurance Institute of Manchester will be walking... read more
23Sep
Dear CEO letter-Business Interruption (BI) insurance
The FCA issued a Dear CEO letter-Business Interruption (BI) insurance following the high court case. For a copy please see... read more
09Jul
FCA: Insurance multi-firm review of outcomes monitoring under the Consumer Duty
Firms must regularly monitor the outcomes retail customers receive to identify whether they are meeting their obligations under the Consumer... read more
08Apr
FCA publishes its 2020/21 Business Plan
Our Business Plan sets out our main areas of focus for 2020/21. It outlines our priorities and describes our response... read more
20Apr
Lands’ End to John O’Groats – Virtual Challenge
The Manchester Insurance Institute is excited to announce that they would like to challenge members and non-members in travelling the... read more
28Mar
FCA publishes findings of multi-firm review into insurers valuation of vehicles
Firms must handle claims promptly and fairly, in line with their obligations under ICOBS 8.1. In this context, the FCA... read more
25Nov
Managing the Risks of Stress and Burnout
During this 1-hour session participants will learn about the effects of stress, how to manage stress, the link between burnout... read more
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