This is our second wellbeing session. We are putting on these FREE sessions for our clients. Some firms may want to incorporate these sessions into their overarching staff wellbeing strategy. Recently we looked at Staying Focussed and our June 2022 session is going to be on the topic of Emotional Eating....
This is an essential course for those on the frontline dealing with customers. It is also ideal for Vulnerable Customer or Wellbeing Champions, Mental Health Champions, Team leaders, Compliance, Training, Customer Service and Audit functions etc. Many of our clients have made great progress in embedding the regulatory requirements around...
We are bringing this important free Bitesize session to our clients on the topic of Cyber Crime. Against a backdrop of war in Ukraine, and the growth in Sanctions and Money Laundering issues, does that mean we can switch our attention away from Cybercrime? The answer is, of course, no! In fact,...
We are delighted to have Alan Chandler present our next Insurance Infusion session on 20th May 2022 3-4pm. This is FREE of charge to our clients. Overview: In these challenging times understanding clients' accounts has never been more important for brokers and underwriters alike, with tremendous scrutiny now being put on clients'...
Our incredibly popular course ‘All you need to know about Insurance in a Day’ has been running for over 15 years and hundreds of people from our industry have benefited from attending in helping them gain some basic but wide and varied knowledge about insurance and our industry to help...
You may be familiar with the term Management Information (MI) and you may have heard that the FCA will be looking more closely at outcome testing in the future. But what does this actually mean in practice? What does it mean in a small high street commercial firm, a large call...
