16Sep
Household Insurance – 31st October 2022 3-4pm
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view... read more
19Aug
Supporting Customers Facing Financial Difficulty Course – 6th October 2022 9am-12.30pm
This Half-day course is ideal for those in Sales, Customer Service, Accounts, Team leaders and management who have responsibility for... read more
19Aug
An introductory overview of Commercial Package Insurance – 22nd September 2022 3-5pm
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may... read more
19Aug
Samaritans and the Power of Listening – 31st August 2022 (12-1pm)
Active listening is one of the most useful tools to use especially in challenging conversations. In this presentation we will... read more
19Aug
Finding me in Menopause – 30th September 2022 12pm-1pm
This is our fourth wellbeing session. You can see we are more than a firm offering compliance support and training.... read more
26May
Broker FSCS levy plummets to £5m for 2022/23 from expected £68m
In November the FSCS’ indicative levy had put the broker bill at £67.7m. See full article here.... read more
26May
FCA response to Amigo’s scheme being approved by the High Court
The High Court today approved Amigo Loans Limited scheme of arrangement (the scheme) to provide redress to customers who are... read more
04May
Understanding Power of Attorney – and protecting the vulnerable
The past few years has certainly focussed our minds on those in society that are vulnerable and how we can... read more
09Mar
The New Consumer Duty – what practical steps you can now take in preparation
Since the FCA published its first consultation paper in May 2021 (CP21/13), it has revised some of its proposals and... read more
18Feb
Training Survey February 2022 Charity Prize Draw Terms and Conditions
Training Survey February 2022 Charity Prize Draw Free entry for this Charity Prize Draw is limited to completing the following... read more