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Consumer Duty Board Report – Guidance and Template
The FCA requires all firms to produce a Consumer Duty annual report signed off and attested by the governing body or board. This is a rule. We have tried to make this guidance as simple as possible and Straight to the Point.
£150.00 Plus Vat
Guide to Outcome Testing under The Consumer Duty
This guide aims to provide an explanation of outcome testing, along with a practical framework for conducting effective outcome testing. We have tried to make this guidance as simple as possible and Straight to the Point.
£79.00 Plus Vat
Customer Journey Mapping Guide
This guide aims to provide information for firms to map their customer journey. We have tried to make this guidance as simple as possible and Straight to the Point.
£79.00 Plus Vat
