Making Compliant Sales: Our most up-to-date guidance
Join us – Unlock Your Potential: The Compliance Keys to Success. This session is the practical application of the Consumer Duty: Consumer Understanding Outcome. It covers what your Sales Process should contain to meet the information needs of your customer.
£300.00 Plus Vat
This session is the practical application of the Consumer Duty: Consumer Understanding Outcome. It covers what your Sales Process should contain to meet the information needs of your customer.
We cover the various ICOBS requirements, the important concepts in Insurance Distribution, what to look for in creating or reviewing your Sales Process, and writing and checking your Financial Promotions.
We will look at where the FCA’s focus is, learn some lessons, and share best practice.
It is ideal for those who are new to the Compliance role or are wanting to refresh or increase their knowledge and understanding of this topic with the very latest information.
During the session, we will cover:
- The Consumer Understanding Outcome under the Consumer Duty
- Simplifying your Documentation
- Everything the customer needs to know
- Sales Monitoring and why it is essential
- Consumers and Commercial Customers – Insurance law and how to explain information disclosure
- How to explain Advised & Non-Advised Sales
- Demands & Needs
- Conflicts of Interest disclosures
- Premium Finance – all the information to provide to the customer
- Completing the Sale
- Product Specific Rules of ICOBS, including the Consumer Renewal Rules and many others
- Add-ons
- Financial Promotions
At the end of the session delegates will have a greater understanding of the FCA regulatory requirements and how the concepts work in practice.
To book: please book online, email deborah@createsolutions.co.uk or phone the office on 0161 870 6637. Zoom details will be sent in advance via booking confirmation.
