FCA’s approach to ensuring firms treat customers’ fairly
Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference.
Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference.
The Consumer Duty is one of the most significant changes to our regulatory approach in recent... read more
Speech by Jonathan Davidson of the FCA “Acting flexibly and treating customers fairly in the face of a pandemic” https://www.fca.org.uk/news/speeches/acting-flexibly-treating-customers-fairly-pandemic read more
The High Court has today handed down its judgment in the Financial Conduct Authority’s (FCA)’s business interruption insurance test case. See... read more
Click the below link to read the complete article… FCA fines Barclays £26 million over treatment of customers in financial... read more
Our very own Adrian Golifer and other brave volunteers from the The Insurance Institute of Manchester will be walking... read more
Following the FCA’s policy statement PS19/8 the FCA confirmed the annual increase in award limits in 2019. The next change... read more
From 1 January insurers will be banned from quoting customers a higher price for renewing their home or motor insurance... read more
on 24 March the FCA set out the points that you should consider regarding your firm's operational and cyber resilience... read more
Our Business Plan sets out our main areas of focus for 2020/21. It outlines our priorities and describes our response... read more
The FCA recently issued a policy statement 'Finalised insurance guidance on supporting customers in financial difficulty'. In January 2023, the FCA... read more
Leave a Reply