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The Consumer Duty came into force for open products and services on the 31st July 2023. The FCA welcomed the... read more

FCA’s approach to ensuring firms treat customers’ fairly
Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference. Read full article here…. read more

New financial sanctions measures in relation to Russia
On 22 February the UK announced a tranche of sanctions on Russia and further measures were announced on 24 February. ... read more

Supporting Customers Facing Financial Difficulty article by Helen Pettifer
Household budgets are stretched and a growing number of customers face financial difficulties. Your firm is obliged to act in... read more

Random Act of Kindness (RAOK) Day on 17th February 2023
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The Broker Investment Group Conference 2024
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Top Tips for a better 2024!
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One month to go for the Consumer Duty – are you ready?
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FCA Consultation paper (5th September 2023)
Click the link to read... CP23/19: Future Regulatory Framework - The Insurance Distribution Directive | FCA read more

FCA publishes Annual Report and Accounts 2018/19
To read the article and see the report please click here…. read more