Daily Archives - 27 July 2023

CII create Product Simplification course

Claire2023-08-02T16:27:49+01:00

Want to achieve improved customer outcomes? 

The Chartered Insurance Institute has collaborated with Lloyd’s and the Lloyd’s Market Association to create two introductory-level courses on Product Simplification. The courses introduce the use of Design Thinking as a framework and are designed to help you revise your approaches to product design, sales...

FCA: Financial Lives: Consumer experience of the rising cost of living

Claire2023-07-27T15:26:58+01:00

The FCA are providing selected statistics from their Financial Lives cost of living (Jan 2023) recontact survey, to give an insight into the financial situation UK adults experienced over the 6 months to January 2023. Later in the year, the FCA will be publishing their full Financial Lives 2022 survey report...