We have today published our Consultation Paper ‘Guidance for firms on the fair treatment of vulnerable consumers’ . We are consulting on new draft guidance for firms that sets out the FCA’s view on what firms should be doing, under our Principles for Businesses, to ensure that vulnerable consumers are consistently treated fairly across financial services sectors.
We will send communication to clients with further details shortly…..
Following our recent face to face workshop on the 1st December 2023 in Manchester, we are holding a Bitesize session:... read more
The Financial Services Compensation Scheme (FSCS) has announced a levy increase of £11m for brokers in its Plan and Budget... read more
Click below for the full statement https://www.fca.org.uk/publication/policy/ps20-9.pdf read more
During our recent Annual Workshop in December, we heard from David Cain, Founder and Managing Director from Prevention Through Connection... read more
On the 24th July and throughout July, the Samaritans will be running their awareness-raising campaign Talk to Us, to remind... read more
Click the below link to read the complete article… FCA fines Barclays £26 million over treatment of customers in financial... read more
The FCA plans to take another significant step in its work to combat illegal and non-compliant financial promotions. The proposals for... read more
International Self-Care Day (ISD), on 24 July each year, provides a focus and opportunity to raise the profile of healthy... read more
World Friendship Day, also known as International Day of Friendship takes place on 30th July. The original idea for a... read more
