Consumer Support and Understanding
In this face to face session, we’re going to cover what the FCA is really looking for, put ourselves in the customers’ shoes, share good practices and top tips. By attending, you’ll be showing that you are constantly looking to improve, and let us tell you, that could have a huge positive effect on your business.
£70.00 Plus Vat
Don’t miss out on our upcoming face to face session where we’ll dive into the important topic of Consumer Support and Understanding.
This is a fantastic opportunity to gain valuable insights and get your ducks in a row!
We’re diving deep into the FCA Consumer Duty Outcomes, focusing on Consumer Support and Consumer Understanding.
This isn’t just another boring meeting; our sessions are informative, interactive, and you’ll learn from each other. We’re going to share good practices that will help you succeed.
What’s the aim of this session, you ask?
Well, we’re going to cover what the FCA is really looking for, put ourselves in the customers’ shoes, share good practices and top tips. By attending, you’ll be showing that you are constantly looking to improve, and let us tell you, that could have a huge positive effect on your business.
And don’t forget, you can include this in your Consumer Duty Board report, which is due again soon!
Venue: Eleven Network office, Hanover House, Charlotte Street. Manchester, M1 4FD
Time: Join us from 11:30 AM to 1:30 PM. This time, we’re hosting the session at 11:30 AM, it gives a bit more time for those who are a bit farther away. Hopefully you can make the trip and join us for this valuable experience!
The cost for this session is just £70 plus VAT per person, and includes a light working lunch.
Places are limited because we like to keep the session interactive, so we recommend you book early! They will be on a first come, first served basis (2 per firm).
To make a booking, please book online or email deborah@createsolutions.co.uk.
