Get Your Ducks in a Row for your next CD Board Report – Consumer Duty Unplugged

Share good practice, discuss challenges… find solutions!

Don’t miss out on our upcoming face to face session where we’ll dive into the important topic of Consumer Support and Understanding and check the progress of your Consumer Duty Board Report.

This is a fantastic opportunity to gain valuable insights and get your ducks in a row!

We’re diving deep into the FCA Consumer Duty Outcomes, focusing on Consumer Support and Consumer Understanding.

This isn’t just another “boring webinar”; our sessions are informative, interactive, and you’ll learn from the discussion. We’re going to share good practices that will help you succeed.

What’s the aim of this session, you ask?

Well, we’re going to cover what the FCA is really looking for, put ourselves in the customers’ shoes, share good practices and top tips. By attending, you’ll be showing that you are constantly looking to improve, and let us tell you, that could have a huge positive effect on your business.

And don’t forget, you can include this in your Consumer Duty Board report, which is due again soon!

We’ve had fantastic feedback from our February & March sessions. Here’s what some attendees said:

• “Excellent! More please!”
• “Very informative/informal – good to share views!”
• “Great session – lots of food for thought!”
• “Loved it – the session flew by!”

Date: 27th June 2025

Time: 11:30 AM to 12:45 PM, and let’s get those ducks in a row together!

The zoom details will be sent via email with your order confirmation.

To make a booking add this to your basket and checkout or email deborah@createsolutions.co.uk (max 3 persons per firm).  If you are an existing Create client don’t forget to use your coupon code at the checkout..