Training & Competency – Every day is a learning day!
Join us for the next course in our Compliance Academy series. We will cover the whole T&C cycle. From recruitment to maintaining competence in a fun and interactive way via an exploration of the key rules and practical exercises to bring them to life.
£300.00 Plus Vat
As the saying goes.. “every day is a learning day”, especially in the world of compliance!
We are constantly hit with changes to rules, regulation & legislation, changes to policies and procedures, different product and services, customer expectations etc., and the demand for data and evidence.
Training and competency in firms varies and looks very different from what it did a few years ago. Under the Consumer Duty, the knowledge skills and development of staff is so important.
We can’t stand still. We cannot just rely on online modules. Staff need to be trained, upskilled and kept up to date. Their training is an investment, which has to be effective and align with the requirements of the Consumer Duty.
Firms that take training and competency seriously are usually those that shine when it comes to having good culture running through their veins.
The T&C function is crucial and it must collaborate with other areas of the business – for example quality assurance, risk, compliance, complaints etc.
As a compliance officer – for most their role isn’t the delivery of the Training but to ensure the firm doesn’t fall foul of the T&C rules. So take this opportunity to refresh your knowledge..
Join us for the next course in our Compliance Academy series to learn about (or refresh your knowledge of) the FCA’s T&C rules and expectations in our new Consumer Duty world.
We will cover the whole T&C cycle. From recruitment to maintaining competence in a fun and interactive way via an exploration of the key rules and practical exercises to bring them to life.
This course is suitable for all levels of knowledge and experience and would be particularly helpful for the following:-
- Risk and Compliance personnel
- T&C Supervisors
- Senior Management with responsibility for this area
Date: 31st July 2025
Time: 10am to 12:00 noon
Cost: £300 plus vat
To book: please book online, email deborah@createsolutions.co.uk or phone the office on 0161 870 6637. Zoom details will be sent in advance via booking confirmation.
