29Nov
BITESIZE SESSION: Supporting customers through the cost-of-living crisis 14th December 2022 3-4pm
The Bank of England raised interest rates recently and has warned the UK is heading for its longest recession since... read more
30Sep
FCA release Dear CEO letter 29th September 2022
The latest Dear CEO letter dated 29th September entitled 'Our expectations on cost of living and insurance' Read the letter... read more
16Sep
All you need to know about Insurance 13th December 2022 9.30am – 12.30pm
Our incredibly popular course ‘All you need to know about Insurance in a Day’ has been running for over 15... read more
16Sep
Household Insurance – 31st October 2022 3-4pm
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view... read more
19Aug
Supporting Customers Facing Financial Difficulty Course – 6th October 2022 9am-12.30pm
This Half-day course is ideal for those in Sales, Customer Service, Accounts, Team leaders and management who have responsibility for... read more
19Aug
An introductory overview of Commercial Package Insurance – 22nd September 2022 3-5pm
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may... read more
19Aug
Samaritans and the Power of Listening – 31st August 2022 (12-1pm)
Active listening is one of the most useful tools to use especially in challenging conversations. In this presentation we will... read more
19Aug
Finding me in Menopause – 30th September 2022 12pm-1pm
This is our fourth wellbeing session. You can see we are more than a firm offering compliance support and training.... read more
29Jul
FCA writes to firms on Product Governance and Fair Value expectations and actions ahead of the 30 September 2022 deadline for fair value assessments.
The FCA has written to firms to lay out their Product Governance and Fair Value expectations and actions (manufacturers and distributors)... read more