30Sep
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21Sep
FCA sets out potential interventions to reform multi-occupancy buildings insurance market
The Financial Conduct Authority (FCA) has today set out a range of recommendations and other potential remedies designed to give leaseholders greater protections from high prices and ensure the buildings insurance market operates better for leaseholders. To read the full press release click here... To read the FCA Report on insurance...
15Sep
Monday 19th September 2022
Create Solutions Ltd will be observing the national Bank Holiday on Monday 19th September 2022 following the passing of Her Majesty Queen Elizabeth II.
Our normal office hours will resume on Tuesday 20th September 2022.
04Aug
We came, we saw, we conquered…! Tough Mudder 2022!
Create Solutions got physical on 31st July, the team worked together and completed the 10k Tough Mudder event in Skipton. …It was definitely no walk in the park! The team tackled 20 challenging obstacles over a 10k course; known as the world’s best obstacle course & mud run. Most of the individual...
03Aug
FCA confirms new rules to improve oversight of Appointed Representatives (PS22/11)
The FCA has published their policy statement on Improving the AR Regime (PS22/11) giving firms a 4 month window to implement the requirements. The key outcomes the FCA are seeking: Principals understand their responsibilities in relation to ARs, have stronger and better oversight of, and take more effective responsibility for, their...
29Jul
FCA writes to firms on Product Governance and Fair Value expectations and actions ahead of the 30 September 2022 deadline for fair value assessments.
The FCA has written to firms to lay out their Product Governance and Fair Value expectations and actions (manufacturers and distributors) following a multi-firm-review ahead of the 30 September 2022 deadline for fair value assessments. ****The letters were both written on 29 July: The FCA expressed its dismay to insurance manufacturers for...
27Jul
The FCA has confirmed its plans to bring in a new Consumer Duty; FG22/5 Final non-Handbook Guidance for firms on the Consumer Duty is released
The Duty will include requirements for firms to: end rip-off charges and fees make it as easy to switch or cancel products as it was to take them out in the first place provide helpful and accessible customer support, not making people wait so long for an answer...
15Jul
Bitesize session – Assessing the Competence of your staff – 18th August 2022 (10-11am)
Create Solutions are delighted to offer this FREE 1-hour Bitesize session for our clients on the topic of Assessing the Competence of your staff. FCA see having competent staff as a cornerstone of firms delivering good outcomes for consumers. As such, the subject has its own part of the FCA Handbook,...
05Jul
An introductory overview of Commercial Package Insurance – 22nd September 2022
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may also find it useful to include as part of their induction programmes. This two-hour on-line training session will provide a practical look into the various sections of a typical commercial...
09Jun
Senior Managers – Protect yourself if it all goes wrong
Create Solutions are delighted to offer this 1.5 hour (max) Booster session for Senior Managers on 8th July 2022. If something goes badly wrong at your firm, you may be held personally responsible by the FCA. (Unless that is you can prove you took “Reasonable Steps” to avoid the failure). All Senior...
