FCA release Dear CEO letter 29th September 2022
The latest Dear CEO letter dated 29th September entitled 'Our expectations on cost of living and insurance' Read the letter here.....
30Sep
21Sep
FCA sets out potential interventions to reform multi-occupancy buildings insurance market
The Financial Conduct Authority (FCA) has today set out a range of recommendations and other potential remedies designed to give leaseholders greater protections from high prices and ensure the buildings insurance market operates better for leaseholders. To read the full press release click here... To read the FCA Report on insurance...
16Sep
All you need to know about Insurance 13th December 2022 9.30am – 12.30pm
Our incredibly popular course ‘All you need to know about Insurance in a Day’ has been running for over 15 years and hundreds of people from our industry have benefited from attending in helping them gain some basic but wide and varied knowledge about insurance and our industry to help...
16Sep
Household Insurance – 31st October 2022 3-4pm
This webinar, delivered by Alan Chandler, one of the most popular presenters in the UK, takes a plain English view of how the law and the Financial Ombudsman Service interpret endorsements, conditions, warranties and policy wordings and why it is so important to get this right. What are endorsements? What are...
15Sep
Monday 19th September 2022
Create Solutions Ltd will be observing the national Bank Holiday on Monday 19th September 2022 following the passing of Her Majesty Queen Elizabeth II.
Our normal office hours will resume on Tuesday 20th September 2022.
19Aug
Supporting Customers Facing Financial Difficulty Course – 6th October 2022 9am-12.30pm
This Half-day course is ideal for those in Sales, Customer Service, Accounts, Team leaders and management who have responsibility for identifying and dealing with customers who have or are in potential vulnerable situations or circumstances. It is also ideal for any Vulnerable Customer Champions, or for those with a Training...
19Aug
An introductory overview of Commercial Package Insurance – 22nd September 2022 3-5pm
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may also find it useful to include as part of their induction programmes. This two-hour on-line training session will provide a practical look into the various sections of a typical commercial...
19Aug
Samaritans and the Power of Listening – 31st August 2022 (12-1pm)
Active listening is one of the most useful tools to use especially in challenging conversations. In this presentation we will look at some of the listening challenges in your work and explore how active listening can help. This session is useful for anyone dealing with staff, customers, team members, or even...
19Aug
Finding me in Menopause – 30th September 2022 12pm-1pm
This is our fourth wellbeing session. You can see we are more than a firm offering compliance support and training. Staff wellbeing is important, and these FREE sessions are aimed at helping our clients and their staff. They are free, so grab them. Some firms may want to incorporate these...
04Aug
We came, we saw, we conquered…! Tough Mudder 2022!
Create Solutions got physical on 31st July, the team worked together and completed the 10k Tough Mudder event in Skipton. …It was definitely no walk in the park! The team tackled 20 challenging obstacles over a 10k course; known as the world’s best obstacle course & mud run. Most of the individual...
