News
We came, we saw, we conquered…! Tough Mudder 2022!
Create Solutions got physical on 31st July, the team worked together and completed the 10k Tough Mudder event in Skipton. …It was definitely no walk in the park! The team tackled 20 challenging obstacles over a 10k course; known as the world’s best obstacle course & mud run. Most of the individual...
FCA confirms new rules to improve oversight of Appointed Representatives (PS22/11)
The FCA has published their policy statement on Improving the AR Regime (PS22/11) giving firms a 4 month window to implement the requirements. The key outcomes the FCA are seeking: Principals understand their responsibilities in relation to ARs, have stronger and better oversight of, and take more effective responsibility for, their...
FCA writes to firms on Product Governance and Fair Value expectations and actions ahead of the 30 September 2022 deadline for fair value assessments.
The FCA has written to firms to lay out their Product Governance and Fair Value expectations and actions (manufacturers and distributors) following a multi-firm-review ahead of the 30 September 2022 deadline for fair value assessments. ****The letters were both written on 29 July: The FCA expressed its dismay to insurance manufacturers for...
The FCA has confirmed its plans to bring in a new Consumer Duty; FG22/5 Final non-Handbook Guidance for firms on the Consumer Duty is released
The Duty will include requirements for firms to: end rip-off charges and fees make it as easy to switch or cancel products as it was to take them out in the first place provide helpful and accessible customer support, not making people wait so long for an answer...
Bitesize session – Assessing the Competence of your staff – 18th August 2022 (10-11am)
Create Solutions are delighted to offer this FREE 1-hour Bitesize session for our clients on the topic of Assessing the Competence of your staff. FCA see having competent staff as a cornerstone of firms delivering good outcomes for consumers. As such, the subject has its own part of the FCA Handbook,...
An introductory overview of Commercial Package Insurance – 22nd September 2022
Ideal for those who have not had any formal training in this area, or as a refresher. Some firms may also find it useful to include as part of their induction programmes. This two-hour on-line training session will provide a practical look into the various sections of a typical commercial...
Senior Managers – Protect yourself if it all goes wrong
Create Solutions are delighted to offer this 1.5 hour (max) Booster session for Senior Managers on 8th July 2022. If something goes badly wrong at your firm, you may be held personally responsible by the FCA. (Unless that is you can prove you took “Reasonable Steps” to avoid the failure). All Senior...
Emotional Eating – 30th June 2022 12-1pm
This is our second wellbeing session. We are putting on these FREE sessions for our clients. Some firms may want to incorporate these sessions into their overarching staff wellbeing strategy. Recently we looked at Staying Focussed and our June 2022 session is going to be on the topic of Emotional Eating....
FCA strengthens consumer protection by speeding up removal of firms that do not use their regulatory permission
Businesses required to prove they are carrying out the regulated activities they are permitted to or face losing this permission Failure to take action following two warnings will lead to cancellation of regulatory permission 28 days after the first warning New powers support FCA’s ‘
Broker FSCS levy plummets to £5m for 2022/23 from expected £68m
In November the FSCS’ indicative levy had put the broker bill at £67.7m. See full article here....
FCA response to Amigo’s scheme being approved by the High Court
The High Court today approved Amigo Loans Limited scheme of arrangement (the scheme) to provide redress to customers who are due it for being mis-sold loans and who raise a complaint. The court-approved scheme is an improvement on last year’s failed proposal and has the support of the Independent Creditors Committee,...
Cybercrime 2022
We are bringing this important free Bitesize session to our clients on the topic of Cyber Crime. Against a backdrop of war in Ukraine, and the growth in Sanctions and Money Laundering issues, does that mean we can switch our attention away from Cybercrime? The answer is, of course, no! In fact,...
